Support

Common questions from people using Suedaz Hub. Can't find what you need? Visit the Contact page.

I can't log in. What should I do?

Confirm you're using the email your organization admin invited you with. If you've forgotten your password, use the "Forgot password" link on the sign in page to reset it.

How do I get access for a new team member?

An Organization Admin can add them from Users & Permissions inside the portal, with the role that matches what they should see and edit.

Can I import our existing grant data?

Yes. The Import page, inside the portal under Funding Portfolio, accepts a CSV of grants or budget and payment records.

Something looks wrong with our data.

Reach out via the Contact page with your organization name and what you're seeing.